When conflict occurs, one of two things can happen:
1) You can continue the bad feelings, and think of ways to cause harm to the person with whom you are in conflict, or 2) You can find a way to resolve the conflict.
Be willing to listen to their side. If they listen to you, you have won them over. Use “I” language by saying I feel (state the feeling) when you (state the circumstances.)
Take responsibility for your part in the conflict. Address the situation from a “solution” standpoint rather than a making accusations or finding fault. Think of solutions or compromises that would be satisfactory to both parties.